Care Instructions

Each hand-knotted rug is individually made using carefully selected fibres and traditional techniques. Variations in texture, pile direction, colour movement and surface character are inherent to the making process and form part of the work’s identity. With proper care, a hand-knotted rug will age beautifully, retaining its character, depth and integrity for generations.

Vacuum regularly using a moderate suction setting, always in the direction of the pile. Do not use a vacuum cleaner with a beater bar, rotating brush or spinning brush head, as this may abrade the surface and damage delicate fibres such as silk, bamboo silk, viscose or lyocell. A handmade rug may naturally release surplus fibres, particularly when new. Small threads may also appear on the surface or along the edges over time; this is normal and is not considered a manufacturing defect. Do not pull loose threads. Carefully trim them level with the pile using sharp scissors.

Rotate the rug periodically to balance natural wear, light exposure and changes in pile direction.

Image: CALLE HENZEL, Osterby Fold, 2026

Preservation & Stain Care

Attend to spills immediately. Do not rub or scrub, as this may distort the pile, spread the stain or damage the fibres. Gently blot the area with clean, absorbent white paper towels or a white cotton cloth, working from the outside towards the centre. Continue until the area is dry to the touch, and avoid walking on it until completely dry. Do not use coloured cloths or printed paper, as dyes and inks may transfer. Silk, bamboo silk, viscose and lyocell are particularly sensitive to moisture. Water, cleaning products and excessive friction may cause visible water marks, changes in sheen, pile distortion or permanent surface damage. For these fibres, do not apply water, detergent, vinegar or household cleaning products.

To preserve the quality, structure and surface integrity of the rug, professional cleaning is recommended when required. Always use a specialist cleaner experienced with fine hand-knotted rugs, antique Persian carpets and delicate fibres. Do not steam clean, machine wash, dry clean, use carpet shampoo machines or apply harsh chemical treatments to silk, bamboo silk, viscose or lyocell rugs. Always inform the cleaner of the rug’s fibre composition before any treatment is carried out.

For questions regarding care, maintenance or cleaning, please contact us before proceeding with any treatment.

Image: CALLE HENZEL, Agersbaek Fold, 2026

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